Tools to Transform Resistance and Create Flow in our Relationships
Presented by Denise Blanc MA
April 20, 2023~ 12pm – 1:30pm Central Time
Overview and Objectives
Our need for new thinking and new practices to become more effective communicators has never been more urgent. We live in a time of heighted change, challenges, and polarization. Along with these changes come increased fear, anger, and anxiety. We need extra empathy, heightened self-awareness, resilience, and skills if we wish to transform resistance and to create more ease in all our conversational spaces.
Denise will share practical tools for how we can bring more flow into our conversations and support a more fluid way of being. She will draw on recent studies from neuroscience, emotional intelligence, and mindfulness so that we learn to communicate with more insight, caring, and skill.
As a result of this webinar, participants will learn:
- Approaches to listening to build trust, deepen understanding, and create collaboration.
- Strategies to maintain relationship even when encountering resistance.
- Practical tips from emotional intelligence and mindfulness studies for living with more curiosity, self-awareness, and equanimity.
NACC Certification Competencies Addressed in this Webinar: PIC8, PPS1, PPS9, OL2.1
Presenter Information – Denise Blanc MA
I believe that outstanding leadership requires courage – the courage to be authentic, to not always know the answer, and the courage to speak the truth. It also requires the ability to manage relationships, navigate social networks, influence, and inspire others. This understanding is rooted in over two decades working in Organization Development as a leadership/team coach, facilitator, mediator, and an internal senior leader.
Whether coaching CEO’s, executive directors, engineers, physician leaders or their teams, I provide practical tools to tackle tough conversations, harness a growth mindset, and create high trust/high performing cultures. Consulting in both healthcare, high education and business industries, my key areas of focus include leadership/team development, emotional intelligence, equity & positive change, and conflict transformation.
Over my career, I have been the chief architect of three leadership academies (serving 800+ leaders) from Supervisor through C-Suite, all providing a shared language and the skillset to lead across multiple sites and disciplines. While at the St. Joseph Health System, I was the recipient of several awards for leadership design, “best practice for developing future leaders” “The International Spirt at Work Award.” I hold a BA in Psychology from the University of Colorado, an MA in Health Education from JFK University. My background includes certifications in Conflict Resolution and as an Emotional Intelligence Coach through Six Seconds at the ACC level. I have advanced skills interpreting a wide variety of industry-recognized assessment instruments including Six Seconds Emotional Intelligence tests for leaders and organizations, DiSC, Enneagram, Gallup StrengthsFinder, The TKI Conflict Assessment, and numerous 360 feedback assessments. I have trained extensively with the program “Crucial Conversations.”
For the past five years, I have taught programs on social justice and race identity for both healthcare and within Shambhala, a global Tibetan Buddhist organization. My consulting practice includes organizations such as: Lucille Packard Children’s Hospital, Stanford University, Behringer Ingelheim, Alameda Health System, Medtronic, eBay, Jackson Family Farms, San Mateo/Foster City School District, and International Institute for Education. I am the author of Riverlogic: Tools to Transform Resistance and Create Flow in all our Relationships.
