Cultural Clues and the Patient Encounter
Friday, May 31, 2019
Workshop Level: Intermediate*
NACC Certification Competencies: ITP1, PIC4, PPS3
Sr. Annelle Fitzpatrick, PhD
Associate Professor of Sociology, St. John’s University
New York, NY
In Part 3 of the Ethical and Religious Directors (ERDs), Directive #23 states, “The inherent dignity of the human person must be respected and protected regardless of the nature of the person’s health problem or social status. The respect for human dignity extends to all persons who are served by Catholic health care.” Research within the field of Behavioral Medicine has clearly established that awareness of the cultural and religious needs of patients not only enhances customer satisfaction, but such knowledge also helps to facilitate more comprehensive patient care. Pastoral care staff ministering to elders in care settings are better equipped to anticipate and respond to the needs of patients in the healthcare setting when they are well versed in other faith traditions.
In this workshop, Dr. Annelle Fitzpatrick, CSJ, will provide an overview of some of the “cultural clues” that help identify the various cultural and religious traditions of patients and assist pastoral care professionals in meeting the needs of patients from diverse cultures.
As a result of this workshop, participants will:
- Discuss various cultures and religious traditions.
- Identify cultural clues of people served by Pastoral Care.
- Discuss the importance of understanding diverse backgrounds of staff and families.
Educational Materials (recommended books, articles, or websites for participants to review prior to the workshop)
– None recommended by the workshop presenter(s)
Presentation Materials (items to be brought to the workshop and/or presentation materials)
– None provided by the workshop presenter(s)
The NACC categorizes workshops on three levels: Beginner, Intermediate, and Advanced. The definitions of each level are provided below.
Beginner: Basic information on the topic for those with little background in the area.
Intermediate: Basic plus additional information on the topic for those with some background in the area.
Advanced: Specialized information on the topic for those with extensive experience and/or knowledge in the area.
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