Certification Interviewer Training Modules

Module I – Welcome and Introductions

Welcome to the NACC Certification Interviewer Education Modules.
These modules may be viewed in any order. Hear from the Chair of the Board of Directors,
the Chair of the Certification Commission and two previous Applicants on their
appreciation for this process and your work as an Interviewer.

Module II – Requirements to Serve as an Interviewer

This module outlines the Role of the Interviewer in the NACC Certification
process. The module will review the Interviewer Covenant, behaviors and biases
that can affect the process, new evaluation process and the timeline of the process.  

Example Resource ITE and Interviewer Covenant
Example Access, Confidentiality and Adult Hold Harmless Indemnity Agreement
Example of Timeline
Addressing Discrimination

Module III – Two Formats

This module outlines the two ways in which an Applicant may engage in an
Interview for NACC Certification.  There is an in-person format, where the teams
meet at one location and conduct the interview in a face to face setting.
The second is a virtual process where the Interviewers and the Applicant meet
online in a Virtual Room and conduct the Interview.  This module explains the
similarities and differences of these formats.

Module IV – Key Players

This module explains the different roles that are involved in the Certification Process.
The roles of the Certification Commission, the National Office,
the Interview Team Educators (ITE’s), the Interviewers, the Applicants, the Site
Coordinator and the Spiritual Support person are discussed in this module.

Module V – Writing the PRPI

The Presenter’s Report Part I (PRPI) is the first document that every Interview Team writes.
This module will explain the purpose of this form and how to write competency-based questions
for your Applicant.  This is the form that the Applicant receives one-hour before the Interview.  

Example of PRPI BCC
Example of PRPI CAC
Example of PRPI BCC-VA

Module VI – Conducting the Interview

This module discusses the purpose and structure of the Certification Interview.
It provides guidance on how to conduct a professional, effective interview.​
At the end of the module there should be a greater understanding of your role
as an Interviewer and how to conduct a Certification Interview.  

Example Roles for Virtual Interviews
Example Roles for In Person Interviews

Special Webinar on Implicit Biases and Inclusion

Dr. Sheri Bartlett Browne BCC discusses ways implicit bias can affect the Certification Process.
This webinar is designed for you to reflect on your own biases before the Interview sessions
and to be more aware of how bias may impact the process.

Implicit Association Test: Take a Test (harvard.edu)

Module VII – Writing the PRPII

The Presenter’s Report Part II (PRPII) is the form
that the Commission reviews along with the PRPI to establish an understanding of the
Interview and whether or not the Applicant was recommended for Certification.  This is
also the form that is returned to the Applicant after the Commission has met and voted
on the results.  This module will explain best practice for writing the PRPII.  

Example PRPII Recommended
Example PRPII Not Recommended
Example of a PRPII Split Vote