Interview Team Educator (ITE) Role and Responsibilities Statement

Role Summary:

• Provides oversight, consultation, facilitation, and education to the certification process.
• Interacts regularly with Lead ITE, NACC Administrative Specialist/Certification, certification interviewers, and site coordinators.
• Assures quality of the certification process as defined as alignment with the NACC certification Competencies and Procedures.

Authority:
The Lead ITE, the ITEs, and the certification interviewers function under the authority and are accountable to the NACC Certification Commission.

Key Relationships:
Key relationships with the Lead ITE, NACC Administrative Specialist/Certification, certification interviewers, site coordinators, the Certification Commission Liaison, and the Certification Commissioner on-call, are characterized as one of partnership and collaboration with shared commitment to assuring the quality of the certification interview process.

Role-specific Duties and Responsibilities:

• Oversees certification process to assure alignment with NACC Standards and Procedures.
• Assures that Presenter’s Reports Parts I and II are professionally prepared and include appropriate references to NACC Standards throughout, appropriate recommendations that facilitate the Applicant’s ongoing growth, and consistency with dynamics of the interview.
• Assures that the Presenter’s Report Part I is given to the Applicant at least one hour prior to the interview.
• Consults with the Lead ITE, NACC Administrative Specialist/Certification, certification interviewers, site coordinators, the Certification Commission Liaison, and the Certification Commissioner on-call as needed with quality assurance as the focus.
• Surfaces and forwards names of potential interview team members to the NACC Administrative Specialist/Certification to be given to the NACC Certification Commission.
• Responds to the questions of certification interview team members.
• Communicates with and responds to the NACC Administrative Specialist/Certification for updates and consultation.
• Communicates with and responds to the Lead ITE for updates and consultation.
• Communicates with and responds to the Site Coordinator prior to the certification interviews.
• Assists the certification interview team self-evaluation, peer review, debriefing, and ongoing individual feedback toward the continuous quality improvement of the interview process.
• Provides individual feedback to certification interviewers.
• Assures that the interview process respects time frames (50 minutes per Applicant).
• Resolves issues relating to interview process Standards onsite, if possible, utilizing the on-call Certification Commissioner as needed.
• Completes and returns all relevant reports and evaluations from the certification interview process to the NACC Administrative Specialist/Certification.
• Educates certification interviewers, through both new interviewer orientations as well as refresher training for experienced interviewers (primarily through conferences calls).
• Assures the quality of educational offerings that address the experience and concerns of interview team members.
• Assists the NACC Administrative Specialist/Certification in the composition of certification interview teams.
• Agrees to serve a three-year term.
• Actively participates in the annual ITE meeting in Milwaukee, Wisconsin in July.

Professional Requirements:

• Maintains NACC certification status.
• Demonstrates proficiency with all current NACC Standards and Procedures for certification and other relevant materials.
• Abides by the NACC Code of Ethics.
• Brings experience as a certification interviewer.

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