2025 Professional Webinar: Addressing De-Escalation as Spiritual Caregivers
Presented by Rob Wolpert MDiv, BCC
Date: Thursday, September 18, 2025
Time: 12pm – 1:30pm Central Time
Have you ever experienced violence in the workplace? What about a time where you weren’t certain if things were going to become violent, and you were left disoriented, fearful, angry, or something else? It seems that no matter the setting, whether you work in a place of worship, not-for-profit, hospital, prison, or somewhere else, conversations and instances related to violence and escalation are becoming more common. Within healthcare, the Joint Commission has placed a stronger focus on this issue, publishing new requirements for their accredited sites in 2022 on addressing this matter. It also seems that this topic is gaining more attention from the media, as well as employers.
Webinar Objectives:
- Learn to recognize signs of escalation.
- Understand ways to address escalation through the SOOTHE model.
NACC Certification Competencies Addressed in this Webinar
ITP2, ITP3, PIC2, PIC5, PPS4
Presenter Information
Rob Wolpert MDiv, BCC is a palliative care chaplain with Eskenazi Health in Indianapolis, IN. He is board certified with the Association of Professional Chaplains and is a chaplain in the US Army Reserve. Rob developed the SOOTHE de-escalation model in 2022, after identifying how beneficial it has been in helping patients and hospital visitors, as well as soldiers contemplating suicide. Rob has a passion for helping others to feel seen – especially in the moments that they feel most alone and angry. Rob hopes to aid the field of chaplaincy in navigating the cultural changes of our day through the lens of evidence-based practice, business expertise, and professional training & development.
