For assistance with any and all technical matters concerning the NACC website, contact Phil Paradowski at pparadowski@nacc.org or (414-483-4898 x309).

The NACC WebMaster recommends Mozilla Firefox 3 for browsing this site and the entire internet.

NACC Website login tips

1. 'For Members' section (Click here to see which pages and sections are for members only)
If you are already a Full, Student, Emeritus, or Affiliate member* of the NACC, you are probably already registered to use the 'members only' sections of the website. Please try the following credentials before contacting us for help:

• Username – your NACC membership number
• Password -- If you have not created a password, use the default one assigned to you: your last name, in all lower-case letters. Note that apostrophes and dashes should be omitted: O'Leary should be entered as oleary, and Jones-Wenski should be joneswenski.

Note: If your membership is very new, you may need to go through the "register now" process.

Click here to go to the 'Members Only' section

     *Gratis (free) memberships and Vision subscribers may not access Members Only content.

2. Vision Online – electronic version of Vision (must be a subscriber)

• Use the Username "vision1" (no spaces) and the password that was emailed to you. To request that it be sent again, send mail to pparadowski@nacc.org
• If you are on AOL, using AOL's built-in browser, and cannot connect, try a different browser if at all possible: Internet Explorer, Firefox, Safari, or other standards-compliant browser. For assistance, send email to pparadowski@nacc.org.
• If you do not see a login prompt after you click on the link in your email, and instead arrive at a "page not found" or "not authorized to view this page" message, without being asked for username and password, this is a problem with your email program. To work around this issue, open your web browser and type the following directly into the address box: www.nacc.org/visiononline/index.asp

3. Board Members' subsection of the site (must be a current member of the NACC Board of Directors)

• Be sure to use the correct credentials: password AND username were sent to you by email. Username will always be "boardmember" – not your NACC membership number or name.
• You may contact Cindy Bridges (cbridges@nacc.org) or Phil Paradowski (pparadowski@nacc.org) for assistance.

4. Certification Commission's subsection of the site (must be a current member of the National Certification Commission)

• Be sure to use the correct credentials: password AND username were sent to you by email. Username will always be "certcom" – not your NACC membership number or name.
• You may contact Cindy Bridges (cbridges@nacc.org) or Phil Paradowski (pparadowski@nacc.org) for assistance.

Downloading documents from the website

The NACC website serves a lot of documents created using Microsoft Office software. We understand that not everyone has (or can afford) this software. To aid in downloading and viewing files from our site, please use Adobe Reader and/or Microsoft's free file viewers:

Word Viewer 2003 (For .doc files)       Excel Viewer 2003 (For .xls files)

Adobe Reader (For .pdf files)       PowerPoint Viewer 2003 (for .ppt files)

PDF files can prove especially vexing as they tend to behave differently in different browsers (and different configurations of the same browser). Also, large PDFs can lock up a web browser and result in a crash. To work around these problems, it may be best to right-click on the link to a .pdf file and select "Save Link As" (in Firefox) or "Save Target As" (in Internet Explorer)*, then save the file to your computer. Then open it directly from the saved file. Those using Firefox are strongly advised to install the "PDF Download" add-on which will allow you total control of PDF behavior in your browser.

* If using Safari on a Mac, hold down the Option key and then click the link.

About the NACC website and network

This website is built and maintained using Microsoft® Office FrontPage® 2003 (and occasionally good ol' Notepad) and is coded in .asp and HTML.

Our National Office runs Microsoft Office 2003® and Microsoft Small Business Server 2003® thanks to Tech Soup Stock and their partners.

Our server and network are secured via Trend Micro's OfficeScan.